PRIVACY POLICY
Your privacy matters to us. Learn how we protect and handle your personal information.
1. About Mayunda Model Management
At Mayunda Model Management ("we", "us", "our"), we are committed to protecting your privacy and handling your personal information with care and transparency. This policy explains how we collect, use, and protect your data when you interact with our model management services.
We operate as a professional model agency, connecting talented individuals with opportunities in fashion, commercial, editorial, and other modeling sectors.
2. Information We Collect
Model Information
Name, contact details, physical attributes, portfolio images, experience level, and professional categories for talent representation.
Contact Information
Name, email, phone number, and message content when you contact us through our forms.
Website Usage Data
IP address, browser information, pages visited, and interaction patterns to improve our services.
Media Files
Portfolio images and videos uploaded for model profiles and promotional materials.
3. How We Use Your Information
We use your information to:
- Manage model profiles and portfolios
- Connect models with casting opportunities and clients
- Respond to inquiries and provide customer support
- Improve our website and services
- Send relevant updates about opportunities and industry news
4. Data Sharing & Third Parties
We only share your information with trusted service providers essential to our operations:
AWS S3
Secure storage for portfolio images and media files
Eyano Chat API
AI-powered content enhancement for contact forms
We never sell your personal information to third parties.
5. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy:
- Model profiles: Until you request removal or terminate representation
- Contact inquiries: 2 years for follow-up purposes
- Website analytics: 2 years, then anonymized
- Session data: Until logout or expiration
6. Cookies & Website Technologies
We use cookies to improve your browsing experience and understand how our website is used:
Essential Cookies
Required for basic website functionality, session management, and security
Analytics Cookies
Help us understand visitor behavior and improve our services
Preference Cookies
Remember your language preferences and consent choices
You can manage cookie preferences through your browser settings. Some cookies are essential for website functionality.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encrypted data transmission and storage
- Secure authentication and session management
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
8. Your Rights
You have the right to:
- Access and review your personal information
- Correct or update inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Request a copy of your data in a portable format
To exercise these rights, please contact us at booking@mayundamodels.com. We will respond promptly to your request.
9. Policy Updates
We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or directly to affected users. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: booking@mayundamodels.com
Agency: Mayunda Model Management
Response Time: We aim to respond to all privacy inquiries within 48 hours
Last updated: September 2025